Frequently Asked Questions
If you have any other questions, please contact us.
Frequently Asked Answers
| 1. |
What are
the top five reasons that students require
tutoring?
1. Defeatist
attitude/lack of confidence.
2. Sloppy work habits (doesn't read
question carefully or double check work)
3. Doesn't pay attention in class or
take notes.
4. Lack of learning
strategies - doesn't know how to learn.
5. Lack of motivation - Doesn't
care.
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| 2. |
What are the five most important things that a tutor can do for a
student?
1. Listen to your
student.
2. Teach your student how
to teach himself.
3. Be positive and
enthusiastic.
4. Instill confidence in
your student.
5. Make learning
fun.
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| 3. |
Is your teaching system custom-tailored to each
student?
Yes. We understand the many different ways that children learn and how best to
adjust our teaching style to them. This can be seen from the initial free tutorial/
assessment.
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| 4. |
What is the teacher-to-student ratio?
Our
teacher-to-student ratio is always one-to-one. We have found one-to-one teaching to be much
more effective than shared teachers.
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| 5. |
What
percentage of the time is the teacher actually with the
student?
Our
teachers are with their students virtually 100% of the time during their
sessions.
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| 6. |
Do you provide a
free assessment?
Yes. We will administer
and interpret an assessment test in your own home before you start, at no charge. The
assessment is invaluable in understanding your child's learning strategies and gaps in
knowledge- this information is used to tailor effective
tuition.
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| 7. |
Where is the teaching done?
All teaching is
done in your own home. This is most convenient for children and parents, and allows for
fewer distractions.
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| 8. |
Do you personally interview and train every
tutor?
Yes. We have a strict recruitment process, and only on in ten tutors are good
enough to work on our team. Every tutor is fully trained and tested on all aspects of the
Ezy Math Tutoring Learning System.
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| 9. |
What certification, training and experience do your tutors
have?
Most of our tutors are university or college graduates or students, some with Masters or
PhD degrees in their respective fields. They are experienced and have fulfilled all
requirements to become certified tutors. If you wish to know more about our tutor selection
process click here.
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| 10. |
If I have questions or concerns, who do
I deal with?
Our
dedication to customer service is absolute. If you have a question or concern that cannot
be answered by your tutor, you will receive a call, usually within the same day, by a
senior employee of our company.
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If you have any other questions please contact
us.
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