Thank you for your e-mail.  I have spoken to Wen from the beginning about how he finds the tutoring with Charles.  Wen advised that he is happy with Charles as Charles is very kind and very understanding tutor. Wen said Charles communicate with ease and that makes it easier for Wen to understand.  Wen said he likes that Charles teaches him the faster and straight forward methods as it is less confusing.  Wen said he has been attempting harder questions with Charles which in turn gives him more confidence to attempt them.

We are very happy with Harriet , thanks. Mikayla has found it very easy to relate to her , and Harriet is always approachable and responsive. As it has only been a couple of weeks and is now school holidays , we haven't got any school results to go on however I am sure we will start to see results in this area. We had a negative experience with tutoring in the past (different organisation) , so we were reluctant to go down this path again , however I think we will have success with Harriet.

I thought our tutor was very good, and was very happy with the professionalism. Many thanks Keep up the good work.,